Contact Information

General

Street Address:

Telvent
4701 Royal Vista Circle
Fort Collins, CO 80528  USA

Phone:  +1 970-223-1888
Fax:  +1 970-223-5577

Email addresses:

Product Information

For information regarding the purchase of Telvent products please contact us at sales@telvent.com

Tech Support

Telvent is dedicated to providing users with the best, most current, and useful information and assistance on our full range of products. Telvent software users may contact Technical Support by email or by telephone. We accept email and phone calls/voicemail 24 hours a day. Incidents received after hours will be logged the next business day.

Tech Support Hours:
Monday--Friday, 8:00 am to 5:00 pm Mountain Time

Support Email:
support@telvent.com

Support Phone:
(970) 266-4485

In an effort to make the best use of your time with Technical Support, please provide the following information about your issue:

• Complete information about your current configuration including the current version/build of the Telvent product(s) in question; versions of ArcGIS® and ArcSDE®; and what RDBMS you are using;
• Complete description of the problem including the steps to reproduce, exact text (or best, a screen capture) of the actual error message, frequency of problem and extent of users affected;
• Also please offer information on when this problem originally surfaced and what possible changes in your configuration or setup could have contributed to this issue.

Education

If you would like more information regarding future course offerings, course curriculum, availability, or customized training, please contact the education team at education@telvent.com.

Careers

For more information regarding careers with Telvent's enterprise GIS group, or if you would like to apply for one of the positions listed in the career section, please see Telvent's Smart Grid Careers page. If you would prefer to mail or fax this information, please use the address listed at the top of this page.